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DOR / CRCP / Recyclers

Toll-free Telephone Line for Reporting Fraudulent Recycling Activities 

Toll-free Telephone Line for Reporting Fraudulent Recycling Activities

In an effort to help reduce illegal activity in the beverage container recycling program, the Division of Recycling has set up a toll-free tip hotline. To report suspicious recycling activities, please call us toll-free at 1-866-CANLOAD
(1-866-226-5623).

Any of the following activities could be fraudulent and should be reported:

  • Importing beverage containers from outside of California

  • Hiding large quantities of used beverage containers

  • Recycling beverage containers that came from outside of California

  • Recycling currently baled or previously baled beverage containers

  • Recycling beverage containers that have already been recycled

  • Improper record keeping practices at recycling centers

  • Recycling beverage containers that were never filled with a beverage

  • Vehicles with license plates other than from California that are carrying loads of used beverage containers

  • Activity at a recycling center after normal business hours

  • Commercial or self-haul type trucks being used to deliver beverage containers to a recycling center

When reporting the fraudulent activity, please provide the following:

  • Names and descriptions of individuals

  • Address or location where activity occurred

  • License plate number and description of vehicle(s) involved

  • Description of illegal activity taking place, as well as time and date it occurred

The Division of Recycling provides recyclers and processors with a free copy of this fraud reporting sign. By posting this sign at their place of business, recyclers and processors can help discourage fraudulent recycling activities. To obtain a sign, please complete the fraud sign request form.

English Poster with information on how to report beverage recycling faud in California- Phone number 1-866-226-5623       Spanish Poster with information on how to report beverage recycling faud in California- Phone number 1-866-226-5623

English                         Spanish

If you have a 11"x17" color printer, you can open the following pdf files to print your own.